Qualifications: Bachelor's degree, or equivalent experience in clinical laboratory science or related field required. Master's degree preferred. ASCP certification preferred. Valid current California Laboratory Scientist license where required by clinical discipline. Significant experience (usually three (3) to five (5) years) in a high volume clinical laboratory. Previous expense in a supervisory/managerial position preferred. Knowledge of CLIA, Title 22, CAP, JCAHO, NCQA, AABB, local, state, federal regulations. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and vendors.
Preferred Qualifications: Management/supervision courses/MBA. Good communication, supervisory, inter-personal skills. Experience in high volume testing Chemistry lab. Knowledge of CLIA, CAP, local, state, federal regulations. Minimum 3 yrs previous experience in supervisory/managerial position preferred. Recent experience in automation, pre-/post-analytical processes in a high volume clinical laboratory preferred. Computer knowledge of Word, Excel, PowerPoint, LIS, and middleware applications. Data entry skills.
Duties: Directs and controls the day to day operations for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance. Recruits, hires, trains, and ensures competency of staff. Motivates and encourages professional and personnel growth. Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action. Directs and implements effective risk control processes. Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance. Assists in developing and monitoring section specific QA/Risk Management program. Assists in monitoring quality assurance for laboratory information systems. Researches/resolves client problems/issues. Oversees and coordinates operational aspects within various subsections of the clinical laboratory. Participates in department, inter department and inter facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner. Develops equipment and system needs analysis as appropriate. Coordinates the integration of secondary laboratory information systems with RILIS. Interfaces with lab manager to implement and monitor an internal and external complaint/incident program. Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical. Coordinates a program of continuing education in the area of safety. Coordinates internal resources and monitors milestones to achieve service expectations. Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. Kaiser Permanente is an EEO/AA Employer.
Notes: Mid-night shift, Chemistry lab supervisory position, with variable hours/workdays as needed.
